Communicating with Staff, Families, and Children

Description

Communication is an essential part of everyday life. The average person speaks up to 16,000 words every day! That’s a lot of words, so it can be a big challenge to get them all right. Some people are naturally better at communicating than others and some more experienced. If we are good at talking, however, we shouldn’t be fooled into believing that we are good at communicating. This class will help you learn about communication styles, importance and the way to use it to positively influence others that you work with.